Sendi Kastrati - Managing Director-Studio Moderna

Over the last three years EPPC was our training provider for our staff in fields like direct sales, service quality, communication skills in sales and customer service.Successful training providers need to be passionate about what they do, and EPPC staff during this training sessions showed passion, dedication and great energy involving and inspiring our staff.Through the years our cooperation expanded also in Mistery Shopping service, where they showed a great profesionalism helping us in the most effective way to identify the areas where we lack skills and knowledge among our staff in Retail.With their services, EEPC Albania played an important role in the growth of our sales and in improving sales KPI’s of our employees.So It is my pleasure to strongly recommend EPPC Albania among the best training providers in the country and not only.