Duration: 1 day

Start: 9:00 am

End: 4:00 pm

Participants’ no: Min 10-Max 14

Language: Albanian/English

Selling in a Physical Channel

This training is designed to help participants be more successful when selling in a physical channel. The training aims to further structure your sales force, increase your self-confidence and teach you various valuable techniques that can be used in each aspect of the sales process. The entire training will be highly interactive and all topics will be supported by exercises, team work as well as role plays.

The following topics will be covered:

• Introduction to sales.
• Back to basics.
• Selling in a physical channel - "The 5-steps"
• How to deal with complaints?
• Upselling.
• Conclusions & Closure.

Target group:

• This training program is suitable and very valuable for all front-line sales staff.

Your benefits:

• Participants will be able to sell more, and will be more committed and dynamic in selling;
• Participants will be more structured and will improve customer relationships in all aspects;
• Participants will be able to better identify the client's need and ensure that the offered products/services matches their need.
• Participants will increase self- confidence and will be more motivated.